Privacy Policy
Last updated: 3/30/2026
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account
- Place an order
- Contact us for support
- Subscribe to our newsletter
The types of information we may collect include:
- Name, email address, phone number, and mailing address
- Payment information (processed securely through third-party providers)
- Order history and preferences
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support
- Send you important updates about your orders
- Improve our services and develop new features
- Send you promotional materials (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To service providers who assist us in operating our business (e.g., payment processors, delivery partners)
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We use industry-standard encryption for sensitive information and regularly review our security practices to ensure your data is protected.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site and improve our services.
You can control cookie settings through your browser preferences, though this may affect site functionality.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent for marketing communications
- Request data portability
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@tradifoodi.com
Phone: +880 1234 567890
Address: 123 Food Street, Dhanmondi, Dhaka 1205, Bangladesh